Got questions? We've got answers.
From tenant placement to full-service management, here's everything you need to know about working with DoorLinq.
Property owners & landlords
Straight answers for busy investors.
What kinds of properties do you manage?
From single-family homes to multi-unit buildings — duplexes, triplexes, four-plexes and larger — DoorLinq has the systems and experience to keep them running smoothly.
Which areas do you serve?
We manage rentals across Ottawa and the Ottawa Valley, reaching communities such as Arnprior, Renfrew, Carleton Place and Stittsville — so you're covered whether your unit is downtown or in a neighbouring town.
Will you list and lease my unit for me?
Yes. Full-service management includes end-to-end leasing — advertising, showings, tenant screening and electronic lease signing — at no extra charge. Landlords who only need tenant placement can choose that service on its own.
What exactly does “property management” cover?
Think of us as the operator of your rental. We handle rent collection, tenant communications, emergencies, preventive maintenance, larger repair projects, financial reporting and compliance with Ontario's Residential Tenancies Act — so you don't have to.
What does management cost?
Eight percent of rent collected, plus HST — and that includes leasing and tenant placement, rent collection, maintenance coordination, inspections, monthly statements and your owner portal. No vacancy fees, no "extra" charges.
What makes your tenant screening different?
We use a secure Canadian platform for identity, credit, income and background checks. Incomplete applications aren't accepted — so you end up with qualified, low-risk tenants.
Can I hire DoorLinq just for tenant placement?
Absolutely. If you prefer to self-manage after the keys are handed over, choose our tenant placement service. You still benefit from the same rigorous marketing and screening process, then take over day-to-day management once the lease is signed.
What's the first step to get started?
Click 'Schedule a call' or email info@doorlinq.ca. We'll run a free property assessment, outline next steps and onboard you to your Owner Portal — often in as little as 48 hours.
Have a question we didn't cover? Reach out any time — DoorLinq is here to make owning rentals worry-free.
Tenant placement
Owner-focused answers about our find-and-sign service.
Do I get the final say on who rents my unit?
Absolutely. We screen the most qualified applicants and send you a profile of each — credit, income, move-in date, references. You choose the tenant, or ask us to keep looking.
How do you make sure the right applicants are chosen?
Every applicant completes our secure digital screening: identity verification, full credit report and score, employment and income confirmation, landlord reference checks, and a national criminal and Landlord and Tenant Board search. Only those who meet all criteria progress to your review.
Do I have to sign up for full property management as well?
No. Tenant placement is a stand-alone, one-time service. Once the lease is signed and the move-in inspection completed, management duties revert to you — unless you decide you'd like ongoing help.
Do you handle the entire leasing process?
Yes. We advertise on the DoorLinq site, Rentals.ca, Facebook Marketplace and more; run showings in person or on video; screen applications and call references; prepare the Ontario Standard Lease for electronic signing; collect the first month's rent; and complete a move-in inspection report. Cleaning is optional. You receive a tidy hand-off package — the signed lease, the inspection report and the tenant's contact details.
How long does it usually take to secure a tenant?
Average time on market for well-priced Ottawa rentals is 10–14 days. Niche properties or premium rents can take longer; we'll give you a pricing and timing estimate up front.
What does tenant placement cost?
Half a month's rent plus a flat admin fee, plus HST, payable from the first rent received; the admin fee is quoted up front. If DoorLinq manages the unit, placement is included in the management fee. No marketing mark-ups or hidden charges — ever.
Still wondering about something? Email info@doorlinq.ca or schedule a call — we'll walk you through it step by step.
Looking for a home? Start here.
Straight answers before you apply.
How do I apply?
Pick a rental, book a showing if you'd like one, then tap Apply now. Applying only takes a few moments, it saves as you go, and we email you a link so you can come back any time.
Can I apply with someone else?
Yes. Every adult who would sign the lease applies with you, and someone can guarantee the lease. You name them in your application and we contact them directly.
What do you check?
If we move forward, every adult completes a tenant screening through SingleKey, a Canadian platform — identity, credit and references — with your consent at that step.
How long is the lease?
Our initial lease is a 12-month term on the Ontario Standard Lease, signed online.
What do I need to move in?
First and last month's rent when the lease is signed, and the signed lease. We hand over the keys with a move-in inspection report.
Are pets allowed?
It depends on the home — ask us, or tell us about your pets in the application and we'll let you know.
Ready to look? See available rentals.